What We Do

Welcome to The Communication Business

We provide Managed IT Services to support Small to Medium Businesses – Corporate-standard IT solutions tailored to suit the unique needs of your business, and your budget.

Managed IT Services

When it comes to finding the right IT solution for your business there is a wealth of contrasting and sometimes contradictory information at your fingertips. You can often ask yourself am I making the right choice? Am I paying too much? Should I move to the cloud? Am I choosing the correct software?

Whether you’re a start-up in small office or a company of hundreds of staff, we take your budget and find the perfect IT solution to increase your business productivity and efficiency in the simplest of ways, helping to improve your business.

Business IT Solutions That Work For Your Business

Much More Than IT Support

We help our clients to get the best out of technology – implementing, managing and supporting secure, resilient, flexible IT solutions. We work with small and mid-sized organisations, from Start-ups to established businesses, providing them with strategic IT input, proactive management, jargon-free IT support and solutions that help them to grow their own organisations efficiently and securely.

From the initial meeting we get to learn about Your Business, and align the IT strategy to Your Business Needs, rather than trying to change the way your business works, in order to fit the IT “Solution”! We’ll get to know you and find out how you operate so that we can suggest the very best way of moving forward to improve your IT infrastructure, Communications and even your Web and Social Media presence.

We appreciate how vital your computer systems are to your business and that every moment you spend worrying about IT, or grappling with slow, ineffective systems, is time away from your core business.

We’ll take care of your IT so you can focus on your business

What Our Customers Say:

We’ve been using The Communication Business for a number of years and I have to say its transformed the way we do business.

Our phone systems are set up so they can be used and monitored in the office or working remotely.

Our business is as safe and secure as a business can be. Thanks to The Communications Business everything is monitored, daily and can be accessed remotely if urgent assistance is required. They are always looking at ways of improving security. Any problems  they are always on the other end of the phone and the issue resolved instantly.

Absolute Great service would highly recommend would not go anywhere else.

Donna Reynolds - Office Manager, Mercantile Claims Limited

I was referred to Nigel at The Communication Business, when I was having real problems with my Website. He was extremely knowledgeable and had a new website up and running very quickly. He is now helping us with all aspects of our IT – I would highly recommend!

Shazia B, Proprietor, Shining Stars Nursery, Malvern

We have dealt with Nigel and the Communication Business for a number of years and have found them to be a professional organisation. Any issues we have had have been dealt with promptly without delay

Simon Ricketts, Partner, Ricketts Financial Services, Sutton Coldfield
Nigel has provided an integral and very efficient service to Word360 over many years. Always responds quickly whenever we’ve had any issues.
Tiku Chauhan, Managing Director, Word360 Limited
Cloud Based Solutions
Cloud IT Solutions
  • Hosted Data Services

  • Hosted Voice Services

  • Unified Communications

  • Cyber Security

  • Data Back-up Services

  • Microsoft 365

On Premise and Hybrid Solutions
Hybrid IT Server
  • Data Networking

  • Telephone Systems

  • Servers and PCs

  • Infrastructure and Data Cabling

  • Network Security

  • IT and Communications Support

Connectivity and Web Solutions
IT Connectivity
  • Leased Ethernet Lines

  • Business Broadband

  • SIP Telephony Trunks

  • Call Packages

  • Number Porting Services

  • Domains, Websites, Hosting